Choosing software

What is the best salon software in the UK?

There is no single best salon software. The right one depends on whether you want new clients from a marketplace app, how big your team is, and what you will pay for over a year. Fresha, Treatwell, Booksy and Vagaro bring marketplace clients for a fee. Timely is the cheapest paid system to start without a marketplace, and Daviana's diary is free. Phorest and SalonIQ are established UK systems for larger salons. Daviana suits salons that also want colour costing and an AI receptionist on the same record.

·Updated ·7 min read
Salon tools laid out on a work surface

The short answer

Salon software is the diary, the till and the client record your whole day runs on, so switching is a big decision and a bad fit is expensive. Search for the best salon software and most of the lists you find are written by one of the companies on them. This one is too. We make Daviana. So every fact about another company below comes from its own UK pricing, product or terms page, last checked between 6 and 20 October 2026 and listed at the end with the date of each check, and we have said plainly where each one is the better choice.

How do the main UK salon booking systems compare on price?

Prices are as each company publishes them for the UK. Superscripts link to the sources at the end.

Published priceContract and new-client fees
Fresha£14.95 a month on your own; £9.95 a month per bookable team member on Team1No contract. 20% one-time commission on new marketplace clients, minimum £41
TreatwellMonthly fee not stated on its pricing page230 days' notice3. 35% on a new marketplace client's first booking, 0% on repeat bookings, 2.5% on online prepayments, all plus VAT2
Booksy£40 a month plus £5 a month per extra team member, plus VAT4No commitment. New-client fee only with Boost on: 30% of the first visit, minimum £54
Vagaro£20 a month for one bookable calendar, plus £10 a month for each extra calendar up to seven licences, then more staff at no extra charge16No contract; cancel any time15. Since 14 July 2026, a one-time 20% fee when a brand-new client books through the Vagaro Marketplace or partner network (Yelp, Google, Apple Maps)17
TimelyFrom £4, £7 or £9 a week by plan, adjusting with bookings; unlimited team members5No contract, 14 days' notice. No new client fees5
SalonIQFrom £47 a month for a solo stylist; setup from £175 plus VAT6Its pricing page says no long-term contracts, cancel with 60 days' notice6; its terms set a 12-month initial term, then 90 days' written notice, so ask which applies to you. No marketplace6
PhorestQuote only; no free trial7One year, renewing automatically unless you give two months' notice8. No marketplace
DavianaDiary and till free for any team size; extras are paid (texts 6p each, AI receptionist £60 a month, ColorLab £80 a month, including VAT)No minimum term; cancel any month. No marketplace, no commission on bookings

Which salon software suits which salon?

Which salon software can answer the phone with AI?

Most of the big UK systems now offer an AI front desk of some kind. Each one books only into its own diary, so the receptionist follows the booking system you choose, not the other way round. They are paid add-ons, so put them in the year's total too.

AI on the phone or messagesPublished price
TreatwellAI Receptionist, launched 7 September 2026. Answers calls and manages appointments in the Treatwell calendar9From £69 a month9
FreshaAI Concierge. Books, moves and cancels in the Fresha calendar on the call, and answers messages10£79.95 a location a month plus VAT, with 200 minutes and 500 messages included, then 48p a minute and 3p a message1
BooksyAI Receptionist, in beta. Books into Booksy in English or Spanish, but not yet appointments protected by a deposit11Free for at least 12 months for the first 500 providers to sign up. The beta page is written for the US, so ask Booksy about UK access11
VagaroVera Receptionist is a chatbot for messages from its listing page and, with a text plan, SMS. Over SMS it sends a booking link rather than booking. No voice receptionist found18Free in the UK for a limited time18
SalonIQIQ Connect, powered by Callpad.ai. Answers calls, checks the live SalonIQ diary and books there and then12Not published12
PhorestFront Desk AI answers SMS and WhatsApp messages, not voice calls13An add-on to any plan, priced on quote7
TimelyNo voice receptionist of its own found. Its AI tool, Textie Bestie, helps write SMS messages to clients14None listed5
DavianaAria answers calls and books single services or whole multi-service visits into the diary the front desk uses£60 a month including VAT

The difference that matters is whether the AI takes the call and books it there and then, or only handles messages. If the phone is your main problem, our guide to AI receptionists for salons compares them in more detail, including tools that work with other booking systems. To see what unanswered calls cost you first, use the free missed call calculator.

What should nail and beauty salons look for?

Nail and beauty salons need the same core as hair salons, but the diary gets harder faster. Check these on any demo:

What does salon software really cost over a year? A worked example

Take a team of four on Fresha's Team plan: 4 × £9.95 is £39.80 a month for the software. Now say the marketplace sends you 10 new clients a month with a first visit of £60. At 20%, that is £120 a month in commission, so £159.80 a month, or about £1,920 a year, before card fees and paid texts.

These are example figures. Run the same sum with your own numbers for each system on your shortlist: subscription, card processing on your monthly takings, paid texts, any new-client fee, and any setup fee spread over the year. The cheapest headline price is often not the cheapest year. Our guide to how much salon software costs in the UK runs the full sum, card fees included.

What should you ask before you switch?

We keep a fuller list in 12 questions to ask before switching salon software.

Questions salon owners ask

What is the cheapest salon software in the UK?

On published prices, Timely starts lowest at £4 a week with unlimited team members, and Fresha is £14.95 a month on your own. Both have extra costs to check: Timely's price rises with bookings, and Fresha charges 20% on each new marketplace client. Vagaro is £20 a month for one calendar and also takes 20% on brand-new clients who book through its marketplace.

Which salon software has no commission?

Timely says it has no new client fees, and SalonIQ, Phorest and Daviana have no marketplace, so there is no commission. Booksy only charges on new clients when Boost is switched on. Fresha, Treatwell and Vagaro charge on new marketplace clients.

Which salon booking systems tie you into a contract?

Phorest's UK terms are a one-year contract that renews automatically unless you give two months' notice. Fresha, Booksy, Vagaro, Timely (14 days' notice), Treatwell (30 days' notice) and Daviana are monthly. SalonIQ's pricing page says no long-term contracts with 60 days' notice, while its terms set a 12-month initial term, then 90 days' written notice, so ask which applies.

Which salon software has an AI receptionist?

Treatwell, Fresha and SalonIQ each sell an AI receptionist that answers calls and books into their own diary, and Booksy has one in beta. Phorest's Front Desk AI answers texts and WhatsApp messages rather than calls. Vagaro's Vera is a chatbot for messages and texts, and we found no voice receptionist of Timely's own. Daviana's Aria answers calls and books into the Daviana diary for £60 a month including VAT.

What is the best booking system for a nail salon in the UK?

The one that books your treatments at the right length with the right technician, and handles two services in one visit. If you want marketplace clients, look at Fresha, Treatwell, Booksy and Vagaro; if you do not, Timely, SalonIQ, Phorest and Daviana. Test your longest and most awkward treatment on a demo before you decide.

Can I move my clients from my current salon software?

Usually yes, but what moves depends on what your current system lets you export. Ask any new supplier to look at a real export before you sign. The Daviana team moves your clients and prices across for you.

Sources

  1. Fresha: UK pricing (plans, commission, AI Concierge add-on) — checked 2026-10-08
  2. Treatwell: partner pricing — checked 2026-10-06
  3. Treatwell: partner terms (notice period) — checked 2026-10-06
  4. Booksy Biz: UK pricing — checked 2026-10-06
  5. Timely: UK pricing — checked 2026-10-08
  6. SalonIQ: pricing (starting price, setup fee, 60 days' notice) — checked 2026-10-08
  7. Phorest: UK pricing — checked 2026-10-06
  8. Phorest: UK terms and conditions, clause 13.1 — checked 2026-10-06
  9. IT Brief UK: Treatwell launches AI receptionist for salons across Europe (7 September 2026) — checked 2026-10-06
  10. Fresha: AI Concierge — checked 2026-10-07
  11. Booksy Biz: AI Receptionist (beta) — checked 2026-10-07
  12. SalonIQ: IQ Connect AI receptionist — checked 2026-10-08
  13. Phorest: AI features (Front Desk AI) — checked 2026-10-06
  14. Timely: company information (AI tools) — checked 2026-10-08
  15. Vagaro: United Kingdom pricing (from £20 a month, cancel any time) — checked 2026-10-20
  16. Vagaro Support: plans and pricing (UK calendar licences) — checked 2026-10-20
  17. Vagaro Support: new customer fees for UK businesses (20% from 14 July 2026) — checked 2026-10-20
  18. Vagaro Support: Vera Receptionist chatbot (what it does, UK pricing) — checked 2026-10-20

Fresha, Treatwell, Booksy, Vagaro, Vera, Timely, SalonIQ, IQ Connect, Callpad, Phorest and Textie Bestie are trademarks of their owners. We are not affiliated with any of them. Prices and terms change, so check with each company before deciding.

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The Daviana teamWritten from the floor of six working salons, London to Saudi — the same team that builds the software and runs the chairs.

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